Paycheck Atlas

Customer Service Representatives salary in Springfield, MA

The median customer service representatives in Springfield, MA earns $46,790 a year, 5% above the US median. After tax that is roughly $3,120 a month.

10th percentile
$35,420
25th percentile
$39,350
Median percentile
$46,790
75th percentile
$52,710
90th percentile
$62,140

Based on 2,930 employed. Data period: BLS OEWS May 2025. Percentiles show the spread of pay, not experience; reading the 25th percentile as "entry level" is only an approximation.

What you keep

$37,436 take-home a year
Gross pay$46,790
Federal income tax−$3,435
Social Security + Medicare−$3,579
Massachusetts income tax (approx.)−$2,340
Monthly take-home$3,120
Every two weeks$1,440

Does it go far here?

$48,709Median pay in Springfield, MA is worth this at average US prices (local price level 96.1 vs 100).
36%of take-home pay goes to the median rent ($1,136 a month, Census ACS).

Top-paying jobs in Springfield, MA

JobMedian pay
Financial Managers$175,950
Computer and Information Systems Managers$164,030
Nurse Practitioners$138,460
Software Developers$127,740
Medical and Health Services Managers$124,820
Lawyers$123,320
Management Analysts$107,210
General and Operations Managers$106,390

All customer service representatives salaries · Take-home pay in Massachusetts