How to become a reservation and transportation ticket agents and travel clerk
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Steps to get there
Most employers expect usually requires a high school diploma or ged, though some occupations may not..Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
What reservation and transportation ticket agents and travel clerks do
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Confer with customers to determine their service requirements and travel preferences.
- Prepare customer invoices and accept payment.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
Skills that matter most
- Active Listening
- Speaking
- Reading Comprehension
- Critical Thinking
- Writing
- Active Learning
- Monitoring
- Mathematics
Is reservation and transportation ticket agents and travel clerk a good career?
On the numbers, this job is close to the average across occupations. Median pay is 13% below the all-occupation median. Whether it fits you depends on the work itself, the schooling you are willing to do and where you want to live.
Where it pays most
- Michigan $60,220
- Minnesota $60,090
- California $49,420
- Washington $48,520
- Georgia $47,860
Reservation and Transportation Ticket Agents and Travel Clerks salary by state and city
Sources: O*NET® 31.0 (CC BY 4.0, USDOL/ETA) and BLS Employment Projections 2025–35. Pay: BLS OEWS May 2025.