How to become a postmasters and mail superintendent

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Steps to get there

Most employers expect usually requires a high school diploma or ged, though some occupations may not..Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.

What postmasters and mail superintendents do

• Monitor employees' work schedules and attendance for payroll purposes.
• Organize and supervise activities, such as the processing of incoming and outgoing mail.
• Resolve customer complaints.
• Prepare employee work schedules.
• Hire and train employees, and evaluate their performance.
• Prepare and submit detailed and summary reports of post office activities to designated supervisors.

Skills that matter most

• Reading Comprehension
• Active Listening
• Speaking
• Critical Thinking
• Monitoring
• Learning Strategies
• Writing
• Active Learning

Is postmasters and mail superintendent a good career?

On the numbers, this job pays above the typical job. Median pay is 90% above the all-occupation median. Whether it fits you depends on the work itself, the schooling you are willing to do and where you want to live.

Where it pays most

• Florida $102,880
• California $101,150
• New Jersey $101,100
• Rhode Island $99,900
• Tennessee $99,170

Postmasters and Mail Superintendents salary by state and city

Sources: O*NET® 31.0 (CC BY 4.0, USDOL/ETA) and BLS Employment Projections 2025–35. Pay: BLS OEWS May 2025.