How to become a computer network support specialist
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Steps to get there
Most employers expect most of these occupations require a four-year bachelor's degree, but some do not..A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
What computer network support specialists do
- Configure security settings or access permissions for groups or individuals.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
- Back up network data.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Install network software, including security or firewall software.
Skills that matter most
- Critical Thinking
- Active Listening
- Reading Comprehension
- Speaking
- Active Learning
- Monitoring
- Writing
- Learning Strategies
Is computer network support specialist a good career?
On the numbers, this job pays above the typical job. Median pay is 50% above the all-occupation median. Whether it fits you depends on the work itself, the schooling you are willing to do and where you want to live.
Where it pays most
- Washington $101,750
- Maryland $96,680
- District of Columbia $91,370
- Massachusetts $88,650
- New Jersey $87,440
Computer Network Support Specialists salary by state and city
Sources: O*NET® 31.0 (CC BY 4.0, USDOL/ETA) and BLS Employment Projections 2025–35. Pay: BLS OEWS May 2025.